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DISCREET BILLING & PACKAGING, WORLDWIDE SHIPPING - 100% Satisfaction

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General Information

RETURNS POLICY

 

RETURN POLICY GUIDELINES - PLEASE READ

Scenario 1: UNUSED & UNOPENED (Return in 3 days of Receipt)

If after you received the product, you don't like it-No Problem. Just don't open the seal or its packaging, submit the return request within 3 days of the receipt of your package. You will have a choice to either exchange it against another item/s of same value or more OR get a refund in the form of a store credit, which never expires and you can also gift it to family/friends. In this instance you will be responsible for the return & onward shipping for an exchange OR just the return shipping in case you choose a refund to store credit. Jump to 'How to Return' section to continue with the return process.

Scenario 2: SIZE EXCHANGE (Return in 3 days of Receipt)

If you intended to keep the product and opened the seal, but the size wasn't right - No Problem. Just package it back as you got it and submit the return request immediately, more importantly within 3days of receipt of the package. As long as its unworn and unused, and an alternate size/fit is available, we will exchange it for you. In this instance you will be responsible for the return & onward shipping. Note: This option is NOT available for lingerie and any other products that could have had contact with the private parts of the human body. Jump to 'How to Return' section to continue with the return process.

Scenario 3: OPENED BUT UNUSED (Return in 3 days of Receipt)

If you opened the seal of the product and then later changed your mind, that becomes a tricky situation for us. Normally we are unable to accept that as we cannot resell it (for no fault of ours), However if you submit the return request within 3 days of receipt, we will try to work with you and may be able to offer you 50% refund in form of a store credit, which can be used to make another purchase online. This will depend on individual circumstances and is entirely at the discretion of the customer service representative. If approved, you will be responsible for the return shipping costs. Jump to 'How to Return' section to continue with the return process.

Scenario 4: WRONG PRODUCT/DEAD ON ARRIVAL/DEFECT (Immediate)

Lastly, if you receive a product from us that is A.not what you ordered, B.dead on arrival C.has a manufacturing defect, please submit the return request immediately, or latest within 3 days of receipt of the package. Please accept our apologies for this inconvenience if this may happen to you. This should rarely be the case as we quality check them in our warehouse and sign off on each item before we ship them out to you.We will ensure the return process is expedited and you receive a suitable replacement in the shortest amount of time. Jump to 'How to Return' section to continue with the return process.

How to Return - STEP BY STEP Instructions

If the return meets one of the four scenarios above, please gather the product/s you would like to return/exchange and click a close-up picture of it (using good phone camera), which should clearly show the condition of the product as is, its packaging and any accessories/leaflets it came with. Next click the ‘Request Return’ button at the bottom of this section, fill the form with information of your original order, upload the pictures you clicked, select the reason for return and choose the relevant refund/exchange option. Submit the form with any information we should know or instructions you may have for our Returns Department. After that please allow 48hours to review & approve the return request and email you a RMA# (Return Merchant Authorization number). After you have received the RMA#, please use the package of your original order & carefully pack the return items, fill the Return Checklist (provided in the RMA email) with the RMA# and insert these inside the package and seal it so its secure. Next ship it to our US warehouse or UK warehouse (whichever is closest to you) and reply to the RMA email with the tracking number. Once we receive the return package and inspect it, we shall communicate with you with the status of your return request & post verification, initiate the refund/exchange process. An agent will follow through till the exchange item is delivered OR the refund to store credit is processed.

WHAT CAN I RETURN/EXCHANGE?

CATEGORY 1
LINGERIE & UNDERGARMENTS
ALL ADULT PRODUCTS & TOYS
DRINKS, PILLS & CONSUMABLES
GAMES,NOVELTIES & ACCESSORIES
1 SUBJECT TO POLICY CONDITIONS
UNOPENED/UNUSED < 30 DAYS*
EXCHANGE/STORECREDIT
EXCHANGE/STORECREDIT
EXCHANGE/STORECREDIT
EXCHANGE/STORECREDIT
*CUSTOMER PAYS FOR RETURN SHIPPING
SIZE & FITTING < 3 DAYS*
ONLY IF UNUSED/SALEABLE
NOT APPLICABLE
NOT APPLICABLE
NOT APPLICABLE
*CUSTOMER PAYS FOR RETURN SHIPPING
OPEN/USED < 30 DAYS*
NOT AVAILABLE
50% RESTOCKING FEES
AT DESCRETION OF RETURNS DEPARTMENT
50% RESTOCKING FEES
AT DESCRETION OF RETURNS DEPARTMENT
50% RESTOCKING FEES
AT DESCRETION OF RETURNS DEPARTMENT
*CUSTOMER PAYS FOR RETURN SHIPPING

APPROXIMATE TIMELINES

DAY 1

You initiate the return request on imbesharam.com/returns after having read the return policy and guidelines. While you wait for the RMA#, fill the return checklist and have your package ready.
DAY 2-4

Upon receipt of the return request, visual inspection of products and conformation to return policy, we email you the RMA# and instructions how to ship it back to our closest warehouse
DAY 10-14

After clearing customs the package arrives at our US/UK center, goes through a physical inspection and gets OK from Returns Manager. They they processes the refund/ship your replacement.
DAY 21-25

By now you should have received the replacement in courier/refund back as giftcard, depending on the type of return option selected. At this stage we consider the return process completed.
Submit Return Request

SHIPPING POLICY

CUSTOM LOGISTICS = DISCRETE PACKAGING + RELIABLE SHIPPING

We have a custom logistics process in place for our customers in US, Canada, UK, Europe, Australia, Middle East, South America & Asia. Because we understand your need for privacy, we put an extra effort to ensure that your order is packaged securely, shipped reliably, handled discreetly and delivered timely. We have partnered with world class shippers DHL, Fedex,UPS and USPS. Through an efficient & connected network, your package will arrive to you in a White padded envelope/Brown Small Box . There would be no indication outside about the contents of the package. The shipping label will say as shipped by & from 'Shipping Department, Happy Birds LLC, USA' so there will be no mention of the site IMbesharam.com nor would there be any Besharam company branding on the package (See example). Rest assured your concerns have already been heard and figured out, so you can relax and shop at ease. We got your back!

OBEY THE LAW + KEEP OUR CUSTOMERS HAPPY

We have studied the applicable laws in your country and researched the import & export rules and regulations for a substantial amount of time to decide what products are eligible to be imported there. After careful consideration of all factors, we have showcased only such products in our store that are fully compliant with the import-export rules for your country. We export our products from US and provide Customs Handling Services as well (additional $25 fees) Your privacy is the fundamental need and the core of our business. Yes, we HAVE got your back!

WE SHIP WORLDWIDE

For our customers shopping from the USA, we offer FREE USPS Priority /UPS Ground/Fedex Ground Shipping on orders over $25. For our International customers, we offer FREE USPS Shipping for orders over $100. We offer deeply discounted shipping options (-65%) for all other International & Domestic Orders. Use the Shipping Estimator below to check the rates for your country as well as the estimated time of delivery.

Estimate Shipping Timeframe and Shipping Costs
DD.MM.YYearliest delivery date
DD.MM.YYlatest delivery date
Select shipping method

SHHH!

DISCRETE BILLING AND SHIPPING
Your card statement will say 'Happy Birds Inc' and so will the shippers name on the package. Happy Shopping.

RELIABLE!

AND TRACKABLE SHIPPING SERVICE
Your package is in safe hands, you can track it as soon as it leaves our warehouse and follow it till it arrives at your door.

CUSTOMS & DUTY

DDU Mode
Delivery Duty Unpaid

When we ship your order from our US or UK warehouse, most times it will get delivered without any additional duties. However for larger orders, some countries may require additional duty to be collected for these imports.

The duty amounts would usually range between 10-20% of the invoice value. Some websites and online stores will not tell this to you, but we believe in being very transparent and sharing with you all information upfront. Normally the courier company (DHL/UPS/Fedex) pay this on your behalf and collect them from you at time of delivery. In that case you are required to provide paperwork to your local customs authorities as they may need for import and communicate with them for any questions they may have for processing your import.

This is usually a simple process, but it maybe time consuming in some countries where customs are used to asking additional paperwork. You can simply handle this by communicating with them timely and providing the invoice, proof of payment, and any identification documents they may need.

We recommend you select this option for all orders under $100 or packages weighing under 4lbs/2kgs. We also recommend this option for customers from UK, Canada, Western Europe, Australia & New Zealand, China and Japan.

DDP Mode
Delivery Duty Paid

If you choose to have us handle the customs duty payment and any import formalities, we can do that by engaging our in house exports team. They are most knowledgable about your country's import rules + paperwork requirements and they will prepare this in advance before shipping the order. When the order arrives in your country, this team will coordinate with the courier/shipping company, pay the duties on your behalf and facilitate expedited clearance and rapid delivery. 

We have experience shipping over 2000 orders a month internationally so this team is very experienced with handling the clearance proficiently. This service is called 'Customs Handling Services' which we provide for a fee of $25/order. The duty amount will also be collected upfront from you and paid on your behalf if you choose this service. You select this option when submitting your order and selecting the preferences in the shipping method page.

When you ship on DDP (Deliver Duty Paid) Mode, we handle and take care of the complete logistics cycle, so after you have made the purchase, you can relax while we go to work and make sure your order is packaged securely, shipped reliably, handled responsibly and delivered timely.

We recommend you use this option for orders over $100 and if they weigh over 4lbs/2kgs. We also recommend this for customers from South America, Africa, Eastern Europe, South East Asia and Middle East.

IMPORT RESTRICTIONS

NORTH AMERICA: US & CANADA CENTRAL AMERICA: MEXICO & NEIGHBORING COUNTRIES SOUTH AMERICA: BRAZIL, ARGENTINA & NEIGHBORING COUNTRIES AFRICA: NORTH, EAST, WEST & SOUTH AFRICA UK, WESTERN EUROPE & GREENLAND EASTERN EUROPE & RUSSIA MIDDLE EAST INDIA & SRILANKA PAKISTAN & BANGLADESH CHINA & JAPAN SOUTH EAST ASIA AUSTRALIA, NEWZEALAND & PACIFIC

NORTH AMERICA: US & CANADA

The countries that are in the GREEN color zone have very relaxed rules with importing almost all products that we carry. You should not expect any issues or import restrictions on lingerie, adult toys & all adult products when ordering from and for to be delivered in these countries. We take responsibility for a clear passage through customs.

CENTRAL AMERICA: MEXICO & NEIGHBORING COUNTRIES

The countries that are in the GREEN color zone have very relaxed rules with importing almost all products that we carry. You should not expect any issues or import restrictions on lingerie, adult toys & all adult products when ordering from and for to be delivered in these countries. We take responsibility for a clear passage through customs.

SOUTH AMERICA: BRAZIL, ARGENTINA & NEIGHBORING COUNTRIES

The countries that are in the GREEN color zone have very relaxed rules with importing almost all products that we carry. You should not expect any issues or import restrictions on lingerie, adult toys & all adult products when ordering from and for to be delivered in these countries. We take responsibility for a clear passage through customs.

AFRICA: NORTH, EAST, WEST & SOUTH AFRICA

The countries that are in the ORANGE zone have conservative rules + have a individual approach that determines import eligibility, due to unavailability of clear & transparent rules/laws. Most of the Lingerie and adult products that we carry should have no problem in being imported, but there might be restrictions on adult toys that are either obscene looking or have graphic packaging. In such cases, we will have to replace the packaging and/or cancel the order if we foresee a risk.

UK, WESTERN EUROPE & GREENLAND

The countries that are in the GREEN color zone have very relaxed rules with importing almost all products that we carry. You should not expect any issues or import restrictions on lingerie, adult toys & all adult products when ordering from and for to be delivered in these countries. We take responsibility for a clear passage through customs.

EASTERN EUROPE & RUSSIA

The countries that are in the ORANGE zone have conservative rules + have a individual approach that determines import eligibility, due to unavailability of clear & transparent rules/laws. Most of the Lingerie and adult products that we carry should have no problem in being imported, but there might be restrictions on adult toys that are either obscene looking or have graphic packaging. In such cases, we will have to replace the packaging and/or cancel the order if we foresee a risk.

MIDDLE EAST

The countries that are in RED zone have stricter rules in regards to importing adult toys but are fairly okay with all lingerie and rest of the adult products. While we take utmost care in packaging and paperwork, there maybe chances of hiccups in customs and they may confiscate or destroy such items. We shall assume no responsibility in this situation and we ask you to evaluate your options before placing an order from the RED zone.

INDIA & SRILANKA

The countries that are in the ORANGE zone have conservative rules + have a individual approach that determines import eligibility, due to unavailability of clear & transparent rules/laws. Most of the Lingerie and adult products that we carry should have no problem in being imported, but there might be restrictions on adult toys that are either obscene looking or have graphic packaging. In such cases, we will have to replace the packaging and/or cancel the order if we foresee a risk.

PAKISTAN & BANGLADESH

The countries that are in RED zone have stricter rules in regards to importing adult toys but are fairly okay with all lingerie and rest of the adult products. While we take utmost care in packaging and paperwork, there maybe chances of hiccups in customs and they may confiscate or destroy such items. We shall assume no responsibility in this situation and we ask you to evaluate your options before placing an order from the RED zone.

CHINA & JAPAN

The countries that are in the GREEN color zone have very relaxed rules with importing almost all products that we carry. You should not expect any issues or import restrictions on lingerie, adult toys & all adult products when ordering from and for to be delivered in these countries. We take responsibility for a clear passage through customs.

SOUTH EAST ASIA

The countries that are in the ORANGE zone have conservative rules + have a individual approach that determines import eligibility, due to unavailability of clear & transparent rules/laws. Most of the Lingerie and adult products that we carry should have no problem in being imported, but there might be restrictions on adult toys that are either obscene looking or have graphic packaging. In such cases, we will have to replace the packaging and/or cancel the order if we foresee a risk.

AUSTRALIA, NEWZEALAND & PACIFIC

The countries that are in the GREEN color zone have very relaxed rules with importing almost all products that we carry. You should not expect any issues or import restrictions on lingerie, adult toys & all adult products when ordering from and for to be delivered in these countries. We take responsibility for a clear passage through customs.

GREEN COUNTRIES

The countries that are in the GREEN color zone have very relaxed rules with importing almost all products that we carry. You should not expect any issues or import restrictions on lingerie, adult toys & all adult products when ordering from and for to be delivered in these countries. We take responsibility for a clear passage through customs.

ORANGE COUNTRIES

The countries that are in the ORANGE zone have conservative rules + have a individual approach that determines import eligibility, due to unavailability of clear & transparent rules/laws. Most of the Lingerie and adult products that we carry should have no problem in being imported, but there might be restrictions on adult toys that are either obscene looking or have graphic packaging. In such cases, we will have to replace the packaging and/or cancel the order if we foresee a risk.

RED COUNTRIES

The countries that are in RED zone have stricter rules in regards to importing adult toys but are fairly okay with all lingerie and rest of the adult products. While we take utmost care in packaging and paperwork, there maybe chances of hiccups in customs and they may confiscate or destroy such items. We shall assume no responsibility in this situation and we ask you to evaluate your options before placing an order from the RED zone.

DISCLAIMER

The information shown above is complied from several reliable outside resources, including wikipedia. While every reasonable effort is made to ensure that the information provided in this section is accurate, no guarantees for the reliability of read more

PAYMENT POLICY

Shopping from India - Pay in RUPEES.             WE ACCEPT INDIAN DEBIT & CREDIT CARDS

GOOD NEWS!! We accept almost every Indian banks issued debit & credit card. You can shop in INR and checkout in INR as well.When you checkout, you can use your debit or credit card just like you would do on any other site. We have partnered with one of world's largest payment processors called FIRSTDATA which allows us to accept payment in Indian Rupees thereby you dont have to pay any conversion fees.Our site uses 128 bit SSL certification and is Level 1 PCI compliant which means your card information is encrypted & secure and never stored on our server. Note: Your card statement will show this purchase made at 'Happy Birds Inc.'

YOU PAYPAL - WE PAYPAL TOO!                     (Available in India + charged in US$)

If you like to shop and pay using your paypal account, you sure can on our site. After clicking SECURE CHECKOUT in the shopping cart page and after you have entered your billing and shipping options, you will be presented with payment options. Just select paypal and finish your payment in a jiffy. The cart value will be converted to US$ and then you can proceed with your paypal udername & password. If you do not have a paypal and would like to setup one using your bank account or debit/credit card, pls click here to see a short video how to setup a paypal account. Note: Your card statement will show this purchase made at 'Happy Birds Inc.'

 

SHOPPING from US/UK/CA/AUS - PAY IN US$ WE ACCEPT US & ALL INTERNATIONAL CARDS

Hello Indian shoppers worldwide-Welcome to our site. If you like to pay for your order with your US or International card, you can definitely do that. If you live outside of India and like the products shipped outside of India, please shop at us.imbesharam.com but if you live in India and like the products to be shipped in India, please shop at in.imbesharam.com You can use your card on BOTH our sites. Our site uses 128 bit SSL certification and is Level 1 PCI compliant which means your card information is encrypted & secure and never stored on our server. Note: Your card statement will show this purchase made at 'Happy Birds Inc.'

PRIVACY AND SECURITY

HAPPY BIRDS LLC

Privacy Policy


1. INTRODUCTION

Happy Birds LLC owns and operates imbesharam.com ("Website") and Happy Birds LLC respects your privacy ("Company" or "We"). We understand the importance of protecting your privacy. We are committed to safeguarding the privacy of the personal data or information that We collect, possess, use, process, record, store, transfer, disclose, deal, handle and receive, by and on behalf of our clients and/or prospective clients, while selling Products or rendering services to our clients/prospective clients in connection with our business. Accordingly, following is our Privacy Policy setting out how We intend to safeguard such personal data or information received and used by us as aforesaid. This is in compliance with the laws prevailing in United States of America.

2. SCOPE AND APPLICABILITY OF THIS POLICY

This Privacy Policy (the "Policy") is effective from Jan1,2013 as amended from time to time and applies to the Company, its affiliates and group companies, its employees, staff and team members who collect, possess, use, process, record, store, transfer, disclose, deal, handle and receive, the personal data or information by and on behalf of the Company’s clients and/or prospective clients ("Client(s)") which has been given to the Company by such Clients ("You" or "Your") while selling Products and/or rendering services to them and third party's in USA or overseas including but not limited to any consultants, contractors, advisors, accountants, agents, person, representatives of the Company etc. who provide Products and/or services to or on the Company’s behalf in connection with its business ("Third Party"). This Policy summarizes what type of Personal Data or Information (as defined hereinafter) We collect about You, purpose of collection, storage and usage of such data or information, to whom such data or information may be disclosed/transferred and how We protect Your privacy.

3. TYPES OF PERSONAL DATA OR INFORMATION WE COLLECT

The term "Personal Data or Information" in this Policy refers to personal information which does and/or is capable of identifying You as an individual. The types of Personal Data or Information that We collect consist of personal information relating to You:

  • name, gender, home address, telephone number, date of birth, marital status, email address, emergency contacts or other contact information (including the gender, age, nationality and passport information of any relatives and beneficiaries);
  • affiliations, interests, work history, technical skills, educational background, professional certifications and registrations, language capabilities.
  • voicemails, e-mails, password, correspondence and communications;
  • any detail relating to the above clauses as provided to the Company; and any of the information received under above clauses by the Company for collecting, receiving, possessing, using, processing, recording, storing, transferring, dealing, handling and disclosing under lawful contract or otherwise.
  • when you browse our Website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Most of the Personal Data or Information We collect is the data or information that is willfully and knowingly provided to us by You. This Policy does not apply to any information that You may disclose publicly and which is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force and such information shall not be regarded as Personal Data or Information for the purposes of this Policy. Further, the Personal Data or Information of You shall not be disclosed to any third person unless the said third person is required to have the Personal Data or Information of You to provide required services to You and/or with your permission and/or to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of imbesharam.com terms of use or to defend against legal claims and special circumstances such as compliance with the rules of any stock exchange, subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure. We share your information with advertisers on an aggregate basis only.

4. YOUR CONSENT

You are providing your consent by providing your details on the Website ("Consent") with respect to the purpose of usage of such data or information. If You give Your Consent, it means You have done so freely and voluntarily and agree to this Policy. You always have the right to refuse or withdraw Your Consent for the Personal Data or Information sought to be collected or withdraw Your Consent given earlier to us. We will always respect such a refusal or withdrawal, but it might mean that We are unable to perform all services, arrangements or contracts with You and will have the option to discontinue the same. We will inform You of these inabilities, if they occur. However, We reserve the right to retain such Personal Data or Information as may be necessary for providing our pending services to You and in accordance with this Policy. You are aware of the:

  • fact that the Personal Data or Information is being collected;
  • purpose for which the Personal Data or Information is being collected;
  • intended recipients of the Personal Data or Information and name and address of the agency that is collecting the Personal Data or Information and retaining the same.

We respect Your privacy rights, therefore, the Company will observe the following guidelines when collecting, receiving, possessing, using, processing, recording, storing, transferring, dealing, handling, and disclosing:

  • Personal Data or Information will be collected, received, possessed, used, processed, recorded, stored, transferred, dealt, handled and disclosedin compliance with the local laws/regulations in USA;
  • Personal Data or Information will be collected for specified, legal and legitimate purposes and shall be used for the purpose for which it has been collected;
  • Personal Data or Information will be relevant/necessary to/for the purposes for which it is collected and used;
  • Personal Data or Information will be current and accurate with reasonable steps taken to rectify or delete inaccurate Personal Data or Information;
  • Personal Data or Information will be kept only as long as necessary for the purposes for which it was collected and processed and Reasonable measures will be taken to prevent unauthorized access or use, unlawful processing, and unauthorized or accidental loss, destruction, or damage to such Personal Data or Information.
  • If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@imbesharam.com

5. PURPOSES FOR COLLECTION, STORAGE AND/OR USE OF PERSONAL DATA OR INFORMATION

The primary purposes for collection, storage and/or use of Personal Data or Information is for:

  • our business processes, operations and management including but not limited to performance of the business, selling of Products and/or services , entering into or performing any contract, maintaining quality of the Products and/or services , providing support to the Products and/or services You have obtained from us, managing company assets;
  • processing Your order, corresponding with You, fulfilling Your transaction requests and delivering the programs, information, and Products and/or services requested by You or other Product and/or services related inquiries;
  • managing Client contacts profiles, administering and providing You with information, Products and/or services that You request from us or which We feel may interest You, record keeping and other general administrative and Product and/or services related processes;
  • ensuring the safety and protection of the rights or property of the Company or its business;
  • complying with applicable legal requirements in USA including but not limited to governmental reporting, etc. and fulfilling statutory/legal obligations as a Company under applicable laws, adhering to judicial or administrative orders, compliance with laws;
  • contacting You via surveys to conduct research about Your opinion of current services or of potential new Products and/or services that may be offered by us;
  • monitoring or recording of certain calls, chats and other interactions relating to the online transactions which may involve You calling us or us calling You and online chats for staff training or quality assurance purposes or to retain evidence of a particular transaction or interaction.
  • while conducting daily business/operations such Personal Data or Information may be provided to affiliates and group companies, employees/staff of the Company and Third Party's for the purpose of processing such Personal Data or Information for or on our behalf including but not limited to helping us to perform statistical analysis, send You email or postal mail, provide Clients and/or prospective Clients the support/support Products and/or services, arrange for deliveries of Products and/or services, programs, information, and services, etc.;
  • operating Website, improving the content of our Website to offer You better Products and/or services and to ensure that content from our Website is presented in the most effective manner for You and in connection with the business of the Company.

6. DATA COLLECTION DEVICES

In addition to Personal Data or Information, We may use data collection devices such as "cookies" or other technology to obtain certain types of information when Your web browser accesses our Website. Cookies are small files containing a string of characters to identify Your browser. Cookies allow the Website to remember important data or information that will make Your visit to the Website more useful. Our Website may use cookies and other technology to store pertinent user information during a session to speed navigation and keep track of items and to collect anonymous traffic data that We may use to enhance our Website and for marketing and promotional purposes. You can reset Your browser to refuse cookies or warn You when they are being sent. Please note that by turning cookies off, You may not have access to all features available on our Website. Here is a list of cookies that we may use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not. Please note this is not an exhaustive list

  • session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
  • shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
  • shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
  • cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
  • secure_session_id, unique token, sessional
  • storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

We also use logging systems on our internal network to register the use of our computer systems. This is done for the purpose of ensuring the performance, integrity and security of these systems. We may also contract with third party's to track and analyze anonymous usage and volume statistical information from our visitors and members for research purposes. Such information is shared externally only on an anonymous, aggregated basis. Such third party's use persistent cookies to help us to improve the visitor experience, to manage our Website content, and to track visitor behavior. All data or information collected by such third party on our behalf is used solely by or on behalf of the Company and is shared externally only on an anonymous, aggregated basis. We use Google analytics to track who visits us and from where. We will make best efforts to do so but do not warrant that any of the websites or any affiliate site(s) or network system linked to our Website is free of any operational errors nor do We warrant that our Website will be free of any virus, computer contaminant, worm, or other harmful components. Our Website contains links to other sites which are not owned or operated by the Company. The Company is not responsible and makes no guarantee for the privacy practices or the content of such websites. These links are provided only as a convenience to You. Neither, the Company nor any of its affiliates are responsible for the availability of such third party websites or their contents. The Company will not be liable for Your Personal Data or Information transmitted over networks accessed by You on these sites or otherwise connected with Your use of the Products and/or services . You understand, acknowledge and agree that neither the Company nor any of its affiliates are responsible or liable, directly or indirectly, for any damage or loss of any sort caused in connection with your use of or reliance on any content of any such site or Products and/or services available through any such site. You acknowledge that the Products and/or services , content, site and/ or any software are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose. Although the Company has taken adequate safeguard and in case of any breach the Company may take action to remedy such breach. In addition to taking all the reasonable precautions as required under law, the Company expressly disclaims any and all warranties, express or implied, including, without limitation: (i) The Products and/or services and/ or software will be free of all viruses and hacking. (ii)The software will work on all mobile phones, will be compatible with all mobile phone networks and/or will be available in all geographical areas. (iii) Any Product and/or services  will be uninterrupted, timely, secure or error-free for any reasons whatsoever including but not limited to overload/breakdown of receiving network, servers or applications; system failures out of the Company’s control or due to heavy traffic on network. 

7. DISCLOSURES OR TRANSFER OF YOUR PERSONAL DATA OR INFORMATION

The Company will transfer, with Your Consent, the Personal Data or Information to any other Third Party in USA or overseas, that ensures the same level of data protection that is adhered to by the Company as setout herein for fulfilling any contractual obligation.

We will disclose or transfer Your Personal Data or Information in accordance with this Policy and all applicable legal requirements in USA. 

Your Personal Data or Information will be disclosed or transferred, as may be required from time to time, as follows: 

• For Business Purposes: to (i) the appropriate employees/staff/persons in our offices; (ii) our affiliates and group companies; (iii) from one office within the Company to another office in USA or overseas; (iv) to any third party, in the event of a proposed or actual business transfer; and (v) in connection with our business and services provided by the Company. 

 

• To Third Party's: working with us or on our behalf in different industries and categories of business. We will disclose, share, transfer Your Personal Data or Information to any Third Party or provide Your Personal Data or Information to any Third Party in connection with our business requirements or for the purposes indicated herein. Such Third Party's are required to process Your Personal Data or Information they receive from us in a lawful, safe and responsible manner in accordance with this Policy and the prevailing laws and take all appropriate security and confidentiality measures such that they do not use Your Personal Data or Information for their own purposes or disclose Your Personal Data or Information to others. Neither the Company nor any Third Party will publish Your Personal Data or Information.

 

• For Legal Requirement: to any court of law and/or government agencies/entity as may be required under law and/or statutory authority or in response to a legal process, for the purpose of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution, and punishment of offences and/or to any third party by an order under the applicable law or if We determine it is necessary or desirable to comply with any applicable law, regulation, legal process or enforceable governmental request or to protect or defend our rights or property including compliance with accounting and tax rules and regulations or to investigate, detect, prevent, or take action regarding illegal activities, suspected fraud, security or technical issues or situations involving potential threats to the physical safety of any person. 

 

• For Centralized Data Processing Activities: We have centralized certain aspects of our data processing and administration in order to allow us to better manage our business. Such centralization may result in the transfer of Your Personal Data or Information: (i) from one country to another; (ii) to our employees/staff of the affiliates/group companies of the Company in other locations, etc. However, whenever Your Personal Data or Information is transferred within the Company, it will be processed in accordance with the terms and conditions of this Policy. 

 

8. REASONABLE SECURITY PRACTICES AND PROCEDURES AND AUDITS

We seek to ensure compliance with the requirements of the US Laws to ensure the protection and preservation of Your privacy, therefore We take reasonable security measures to protect Your Personal Data or Information against unauthorized access, alteration, disclosure or destruction. We have a number of physical, electronic, and procedural safeguards/measures in place to actively protect the confidentiality, security, and integrity of Your Personal Data or Information, including a comprehensively documented information security programme and a strict security policy that contains managerial, technical, operational and physical security control measures for protecting such data or information. We have implemented standard or code of best practices for data or information protection. 

We limit access to Your Personal Data or Information to members of our team/employees of the Company/Third Party's who We believe reasonably need to come into contact with that information for the purpose of performing their duties and rendering services to You. We have strict confidentiality obligations that apply to such members/employees of the Company/Third Party's. Failure to meet these obligations may result in disciplinary and other actions, including dissolution of a contract, termination of employment and criminal prosecution.

We conduct training to authorized users regarding the lawful and intended purposes of processing Your Personal Data or Information, the need to protect and keep information accurate and up-to-date and the need to maintain the confidentiality of the data or information to which such authorized users have access. Authorized users will comply with this Policy, and We will take appropriate disciplinary actions, in accordance with applicable laws in USA, if Your Personal Data or Information is accessed, processed, or used in any way that is inconsistent with the requirements of this Policy.

9 RETENTION OF YOUR PERSONAL DATA OR INFORMATION

We are aware of the importance of timely destruction of Personal Data or Information. We ensure that Your Personal Data or Information is not stored/retained for a longer period than necessary for the purpose for which it was collected, used or processed or as provided in our contracts except when there is a legal obligation to do so under any law in USA. It is our practice to destroy Your Personal Data or Information as soon as possible after it is no longer necessary for the purpose for which it was collected, used or processed save and except as stated hereinabove. 

10. UPDATING OR REVIEWING YOUR PERSONAL DATA OR INFORMATION/ QUESTIONS OR COMPLAINTS

 

You may by a written request review the Personal Data or Information provided by You. We will ensure that any Personal Data or Information about You which is found to be inaccurate or deficient shall be corrected or amended as may be feasible. 

 

You expressly state that Personal Data or Information provided by You to us is correct and complete in all respects and does not contain any false, distorted, manipulated, fraudulent or misleading facts. We expressly disclaim any liability arising out of the said data or information provided by You to us. Further, You expressly agree that We are not responsible for the accuracy and authenticity of such data or information provided by You to us and You agree to indemnify the Company for all losses incurred by the Company due to any false, distorted, manipulated, defamatory, libelous, vulgar, obscene, fraudulent or misleading facts made by You to the Company.

 

In case of any discrepancies or grievances with regard to the processing of Your Personal Data or Information, please contact the Privacy Compliance Officer or by mail at -  

Webmaster Corporate Address:
Happy Birds LLC
3101 Cobb Pkwy
Atlanta GA 30339 USA
Tel: +18006167608 Fax: +18885679565
Email: info@imbesharam.com

 

Mailing Address:

Happy Birds LLC 3101 Cobb Pkwy, Atlanta GA 30339 USA

 

Further on receipt of any concerns or complaints the Grievance Officer will employ all commercially reasonable efforts to address the same within One (1) month of receipt of same.

 

11. ENFORCEMENT RIGHTS 

 

All the Company’s affiliates/group companies will ensure that this Policy is observed. All employees/staff of the Company and Third Party's who have access to Personal Data or Information are required to comply with this Policy. 

All Third Party's shall only process the Personal Data or Information in accordance with the Company's instructions or make decisions regarding such data or information as part of the delivery of their Products and/or services . In either instance, the Company will select reliable Third Party's who undertake, by contract or other legally binding and permissible means, to put in place appropriate technical and organizational security measures to ensure an adequate level of protection of such data or information. The Company will require Third Party's to comply with this Policy or to guarantee the same levels of data protection that is adhered to by the Company when handling/processing such data or information. Such selected Third Party's will have access to such data or information solely for the purposes of providing the Products and/or services  specified in the applicable service contract and are legally and contractually bound to maintain the privacy of such data or information shared with them and will not disclose it further. If the Company concludes that a Third Party is not complying with these obligations, it will promptly take appropriate actions to remedy such non-compliance or implement necessary sanctions. 

 

Additionally, our team members/employees/staff are bound by internal confidentiality policies. Any team member/employee/staff found to have violated this Policy or any other policies will be subject to disciplinary action, up to and including termination of employment including penalties under applicable laws in USA. 

All Third Party's and our team members/employees/staff do hereby specifically agree that he/she/it shall, at all times, comply with the requirements of the US Laws, while collecting, receiving, possessing, using, processing, recording, storing, transferring, dealing, handling and disclosing Personal Data or Information. The said Third Party's and team members/employees/staff do further unequivocally declare that in case he/she/it violates any provisions of the US Laws, he/she/it shall alone be responsible for all his/her/it acts, deeds and things and that he/she/it alone shall be liable for civil and criminal liability there under or under any applicable US laws for the time being in force. 

12. MODIFICATIONS TO THE POLICY

 

The Company reserves the right to update, change or modify this Policy, from time to time, without prior notification. The Policy shall come into effect from the date of such update, change or modification. 

We will inform You regarding any such changes by updating this Policy and will post all changes to the Policy on relevant internal and external websites.

Effective with the implementation of this Policy, all existing intra-group agreements and applicable the Company privacy guidelines or practices relating to the processing of Personal Data or Information will be superseded by the terms of this Policy and modified accordingly. All parties to any such agreements will be notified of the effective date of implementation of the Policy.

TERMS & CONDITIONS

Terms & Conditions For Transacting at and/or Dealing With The Website 'IMbesharam.com'

This document is an electronic record. This electronic record is generated by a computer system and does not require any physical or digital signatures.

www.IMbesharam.com

("Website") is owned and operated by Happy Birds LLC dba IMBesharam.com, a company incorporated under the laws of United States of America vide Control number 15079438, having its registered office at 3101 Cobb Pkwy, Atlanta GA 30339 USA.

Happy Birds LLC , hereinafter referred to as the "Company" (which expression shall, unless it be repugnant to the context or meaning thereof, include its successors and assigns).

Subject to the terms and conditions of this agreement ("Agreement"), the Company, its subsidiaries, affiliates, associate companies, consultants, directors, employees, advisors, partners and suppliers shall make available through the website which is an online platform for range of goods including energy drinks, lubricants, lingerie, cosmetics, massage gels, massage apparatus, adult industry products, oils and gels, jewelry, watches, perfumes, cologne, apparels, books and magazines, movies and advisory and consultancy services for a consideration ("Products").

Use of this Website is regulated by terms and conditions provided herein in this agreement. Your access, visit, dealing, transacting and/or otherwise using this Website shall be treated as your unconditional acceptance of the terms of this Agreement in entirety. There is an option given during the course of every transaction to enable you to express your acceptance or rejection of these terms. Please exercise the said option during the course of any transaction after going through these terms, as your acceptance by clicking on "I Accept" shall be deemed that you have accepted these terms fully and you have gone through and understood these terms completely and these terms shall be treated as legally binding and enforceable Agreement between the Company and you. If you do not agree with any of these terms or all of these terms, then you should stop dealing with and/or not initiate or undertake any transaction on this Website.

The information and Products offered on this Website or through other mediums should not be considered as a substitute for professional advice. The User's use of the Website and/or Products is subject to the additional disclaimers and caveats that may appear throughout the Website and on the Products. The Company, its associate companies, subsidiaries, consultants, directors, employees, advisors, partners and suppliers assume no responsibility for any consequence relating directly and/or indirectly to any action and/or inaction that the User takes based on the information, Products and other materials on this Website. While the Company strives to keep the information relating to the various Products offered on this Website accurate, complete and up-to-date, the Company, its subsidiaries, affiliates, associate companies, consultants, directors, employees, partners, agents and suppliers cannot guarantee, and will not be responsible for any damage and/or loss related to, the accuracy, completeness or timelines of the information.

The Company may change, suspend and/or discontinue the Products at any time, including the availability of any feature, database and content on the Website. The Company may also impose limits on certain features and Products and/or restrict the User's access to parts and/or all of the Products without notice and/or liability to the Users.

All kind of correspondence should be addressed to Company’s office address as given above.

In this Agreement, the 'Company' and the 'User' have been collectively referred to as "Parties" and individually as "Party".

1. Definitions  

The words and phrases used in these terms are defined as under unless repugnant to the context or meaning thereof:

    • (i) "Agreement" shall mean this agreement between the Company and the User with terms and conditions as provided herein and includes the Privacy Policy, Disclaimer and all the schedules, appendices and references mentioned herein with all such amendments as effected by the Company from time to time.
    • (ii) "Company" shall mean Happy Birds LLC
    • (iii) "User" shall mean any person and/or legal entity that visits, uses, deals with and/or transacts on the Website in any way. Any references herein to 'you' and 'your' shall mean the User.
    • (iv) "Website" shall mean IMbesharam.com, a website owned and operated by the Company and facilitating online transactions.

2. Eligibility

The User certifies that if the User is an individual (i.e. not a corporation), the User is of the age of majority as per the laws applicable in your area and/or jurisdiction but in neither case below Eighteen (18) years of age. By placing an order for any of the Products you confirm that you (and, if different, the recipient of the Product) satisfy the age requirements necessary to buy that Product from our Website. Your visit, dealing and/or transaction at the Website shall be treated as your representation that you are competent to enter into valid legal contracts as per the laws applicable in your area and/or jurisdiction.You may not use our Products for any illegal or unauthorized purpose nor may you, in the use of the Products, violate any laws in your jurisdiction (including but not limited to intellectual property rights laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation will result in immediate termination of services and you might be subjected to any legal action. If the User is availing of the Products from the Website, the User further warrants that the User has legal authority to enter into other binding agreements for the same. The User agrees to be financially responsible for all of the User's use of the Products and access of the Website (as well as for use of the User's account by others). The User also warrants that all information supplied by the User in availing the Products and accessing the Website, including without limitation the User's name, email address, street address, telephone number, mobile number, credit/debit card number and other payment details is correct and accurate. Failure to provide accurate information may subject the User to civil and criminal penalties. This Agreement and/or any of the provision is void and/or prohibited by law, the right to access the Website is revoked in such jurisdictions.

3. Amendment Of Terms

The Company is entitled to amend these terms anytime without any prior intimation to anybody. The User shall be responsible for reviewing and becoming familiar with any such modifications/amendments from time to time and shall be bound to this Agreement as amended by the Company from time to time. Placement of any order for the Products, transacting on the Website and/or using any information from the Website and/or use of the Products by the User following such notification constitutes the User's acceptance of the terms and conditions of this Agreement as modified.

4. Intellectual Property Rights

Website Content

  • (a) The User acknowledges and agrees that the Company retains all right, title, ownership and interest in and to the Website, all data and information other than data and information relating to the Products provided by third party service providers through the Website ("Third Party Content"), content, material, text, literature, images, illustrations, photographs, videos, clippings, graphics, scripts, page headers, sounds, music, interactive features, the selection and arrangement of elements, the compilation, layout, design, software, domain name, business process, procedures, in any form whatsoever including but not limited to, print, writing, oral, electronic, digital/IT enabled, in machine readable and/or in any other form, and all patent rights, copyright rights, trademark rights, service mark rights, trade secret rights and other intellectual property rights therein recognized anywhere in the world. All use of such rights, including intellectual property rights, in any manner, medium or mode shall perpetually and throughout the world legally vest in the Company.

  • (b) All intellectual property of the Company is a valuable asset of the Company and the User agrees to protect, preserve and maintain confidentiality of the same. The User acknowledges that any unauthorized dissemination of the intellectual property of the Company would destroy or diminish its value and cause irreparable harm and loss to the Company, and that monetary damages will be inadequate to compensate the Company for any breach of confidentiality. The User, therefore, agrees that the Company shall, in addition to its rights in law and equity including to its right to claim damages, have the right to seek immediate injunctive relief and specific performance to enforce the confidentiality obligations contained herein.

  • (c) The Website is protected by copyright as a collective work and/or compilation, pursuant to Copyright laws, international conventions, and other worldwide copyright laws. The User is not authorized to reproduce, republish, distribute, transmit, modify, edit, sell, transfer, license, translate, communicate, publish, use or exploit the Website and/or its content in any manner whatsoever, or create derivative works based on it, in whole or in part, without our express written authorization, which the Company is under no obligation to grant.

  • (d) Any logo, trademark, brand name, service mark, trade name, slogan, and other indicia ("Marks") that appear on or in connection with the Website and/or its content, is the intellectual property of the Company. The Company expressly reserves all rights therein and the User agrees not to display, use or exploit the same in any manner whatsoever. Nothing contained in this Website should be construed as granting, by implication, estoppels, or otherwise, any license or right in and to the Marks.

  • (e) The User's misuse of the Website and/or its content and/or its Marks, is strictly prohibited. The User is advised that the Company will aggressively enforce its intellectual property rights in the Website and/or its contents to the fullest extent permissible by law, including by seeking appropriate remedies including criminal sanctions solely at the User's risk as to costs and consequences. The Company has all the rights to disable or prohibit access to the Users who do not abide by these terms and involve in the infringement of our intellectual property.

  • (f) All the information and content disclosed on the Website is proprietary in nature and solely belongs to the Company and its respective licensors and shall not be used and/or copied and/or tampered with in any manner (as the case may be).

Third Party Content

All third party trademarks, logos, photographs, images, content and other intellectual property contained on or through the Website are the property of the respective third parties and may be protected by applicable copyright, trademark or other intellectual property laws and treaties. Each such third party expressly reserves all rights to such intellectual property. The User shall abide by all copyright notices, intellectual property rights, information, and restrictions contained in any content accessed through the Services.

Submissions

Except as otherwise provided elsewhere in this Agreement and/or on the Website, anything that the User submit or post on the Website and/or provide to the Company, including without limitation, ideas, questions, reviews, know-how, techniques, comments, and suggestions (collectively, "Submissions") is and will be treated as non-confidential and non-proprietary, and the Company shall have the royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, display, sell, lease, transmit, publish, perform, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. All Submissions shall automatically become the sole and exclusive property of the Company and shall not be returned to you.

Comments

If, at Company's request, you send certain specific submissions (for example contest entries) or without a request from the Company you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'Comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay compensation for any Comments; or (3) to respond to any Comments. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any Comments you make and their accuracy. We take no responsibility and assume no liability for any Comments posted by you or any third-party.

Restrictions

The User's misuse of the material and/or Marks and/or content and/or the Website and/or Services, except as provided in this Agreement, is strictly prohibited. The User is advised that the Company will aggressively enforce its intellectual property rights in the Website and/or Services and its contents to the fullest extent of the law, including by seeking appropriate remedies including criminal sanctions solely at the User's risk as to costs and consequences.

5. Registration Data

The User shall be entitled to use the Website for any online transaction after getting him/her registered on the Website after furnishing all relevant information relating to the User as sought on the Website. The User shall be solely responsible for the confidentiality of its User Id and Password.

The User shall be solely responsible for the accuracy and correctness of all such details/information given by the User during registration. The Company may at its sole discretion verify those details, if it deems fit. If the Company has reason to doubt the correctness of any detail/information furnished by the User or in case any information furnished by the User is found incorrect, false or misleading then the Company shall be entitled to cancel or suspend the registration of the User permanently or for such period as the Company deems fit.

The User hereby grants to the Company the right to use the details and information the User supplies to the Company, so that the Company is not violating any rights the User might have in his/her information. The User hereby agrees to grant to the Company a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable right to exercise the copyright, publicity, and database rights (but no other rights) the User has in his/her information, in any media now or in future known, with respect to the User’s information. The Company will only use the User’s information in accordance with this Agreement.

The User confirms that the Company shall not be responsible for:

  • (i) Any deficiency in Products for reasons attributable to the User.
  • (ii) Any loss and/or damage to the User due to incorrect, incomplete and/or false information furnished by the User.
  • (iii) Any deficiency in payment of consideration payable by the User to any third parties.
  • The User shall further be liable to be prosecuted and/or punished under applicable laws for furnishing false, incorrect, incomplete and/or misleading information to the Company.

6. Representation And Warranties

(i) The User represents and warrants that the User is the owner and/or authorised to share the information the User gives on the Website. The User confirms that the information is correct, complete, accurate, not misleading, does not violate any statutory enactment, notification, order, circular, policy, rules and regulations, is not injurious to any person and/or property.

(ii) The User undertakes to indemnify and keep indemnified the Company and/or its shareholders, directors, employees, officers, affiliates, partners, associate companies/entities for all claims resulting from details/information the User posts and/or supplies to the Company. The Company shall be entitled to remove any such details/information posted by the User without any prior intimation to the User.

(iii) The User understands that the Company does not have any control on accuracy of information/details submitted by anybody on the Website and therefore agrees that the Company shall not be responsible for any loss, damage, cost, expenses, etc. due to inaccuracy of any detail/information submitted by the User or anybody else on the Website.

(iv) The User shall be solely responsible for his/her information and confirms that information submitted by the User:

  • (a) is correct, complete, relevant and accurate;
  • (b) is not fraudulent;
  • (c) does not and shall not infringe any third party's intellectual property, trade secret and/or other proprietary rights and/or rights of publicity and/or privacy;
  • (d) shall not be defamatory, libellous, unlawfully threatening and/or unlawfully harassing;
  • (e) shall not be indecent, obscene and/or contain pornography and/or contain any thing which is prohibited under any prevailing laws, rules & regulations, order of any court, forum, statutory authority;
  • (f) shall not be seditious, offensive, abusive, liable to incite racial and/or religious hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy and/or which may cause annoyance and/or inconvenience;
  • (g) does not constitute and/or encourage conduct that would be considered a criminal offence, give rise to civil liability, and/or otherwise be contrary to the law; 
  • (h) shall not be or include material that is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data) or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information; 
  • (i) shall not create liability and/or claims for the Company; 
  • (j) shall not be in the nature of political campaigning, commercial solicitation, chain letters, mass mailings and/or any form of 'spam';
  • (k) shall not phish, pharm, pretext, spider, crawl, or scrape
  • (l) shall not use the site or its content: to solicit others to perform or participate in any unlawful acts; to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
  • (m) shall not be illegal in any other way.

(v) The Company reserves the right to remove and/or edit any details/information that the Company in its sole discretion deems appropriate. The User confirms that he/she shall abide by all notices and all the terms and conditions (updated from time to time) contained and mentioned herein.

(vi) The User undertakes and confirms that the User shall not use the Website and the Products therein for any purpose that is unlawful and/or prohibited by the terms of this Agreement and/or under any applicable laws, rulings, notifications, orders of any court or statutory authority. The User shall not use the Website and the Products therein in any manner which could damage, disable, overburden and/or impair the Website and/or any of the Products therein and/or the network(s) connected to the Website and interfere with other the User’s use and enjoyment of the Website and/or the Products therein.

(vii) The User shall not attempt to gain unauthorized access to any of the Products on the Website, other users account(s), computer systems and/or networks connected to the Website through hacking, password mining and/or any other means. The User shall not attempt to obtain any materials or information through any means not intentionally made available to the User through the Website.

(viii) Certain elements of the Website may contain material submitted by other Users and/or third parties. The Company disclaims its responsibility for the content, accuracy, conformity to applicable laws of such material including advertising material forming part of the Website. Responsibility for ensuring that material submitted for inclusion on the Website complies with applicable laws is exclusively on the advertisers and third parties and the Company will not be responsible for any claim, error, omission and/or inaccuracy arising out of or in relation to such material. The Company reserves the right to omit, suspend and/or change the position of any material submitted for insertion on the Website. Acceptance of advertisements on the Website shall be subject to the Company’s terms and conditions applicable to advertisements.

(ix) The User shall be solely responsible for obtaining and maintaining any equipment or ancillary Products needed to connect to, access the Website or offer the Products , including, without limitation, modems, hardware, software, and long distance or local telephone service. The User shall be responsible for ensuring that such equipment or ancillary services are compatible with the Products.

7. Payment Terms

Conditions of Sale and Payment Terms Prior to the purchase of any Products on the Website, the User must provide the Company with a valid credit/ debit/ cash card number and associated payment information including all of the following:

  • (a) User name as it appears on the card
  • (b) User credit / debit / cash card number
  • (c) the credit / debit / cash card type
  • (d) the date of expiration and
  • (e) any activation numbers or codes needed to charge the User's card. By submitting that information to the Company, the User hereby agrees that the User authorizes the Company to charge the User's card at the Company's convenience. All sales of Products are final. All charges from those sales are non-refundable.
(ii) Methods of Payment, Credit/ Debit/ Cash Card Terms and Taxes

All payments must be made by VISA, MasterCard, American Express and other acceptable credit/ debit/ cash cards (each of which may be removed by the Company in its sole discretion). Payment can be made in the currencies as may be permitted under the US Laws. Unless expressly set forth on the Website, the Company does not accept any other payment form. If the Company offers or accepts any other form of payment, the User hereby agrees to all restrictions, terms and conditions associated with such additional form of payment. The User's card issuer agreement governs the User's use of the User designated card, and the User must refer to that agreement and not this Terms of Service to determine the User's rights and liabilities as a cardholder. THE USER, AND NOT THE COMPANY, IS RESPONSIBLE FOR PAYING ANY UNAUTHORIZED AMOUNTS BILLED TO THE USER'S CREDIT/ DEBIT/ CASH CARD BY A THIRD PARTY. The User agrees to pay all fees and charges incurred in connection with the User's purchases (including any applicable taxes) at the rates in effect when the charges were incurred. Unless the User notifies the Company of any discrepancies within Seven (7) days after they first appear on the User's credit/ debit card statement, the User agrees that they will be deemed accepted by the User for all purposes. If the Company does not receive payment from the User's credit/ debit/ cash card issuer or its agent, the User agrees to pay all amounts due upon demand by the Company or its agents. The User is responsible for paying any governmental taxes imposed on the User's purchases, including, but not limited to, sales, use or value-added taxes. The Company shall automatically charge and withhold the applicable sales tax for orders to be delivered. Further, the payments shall be made in accordance with the Payment Policy set out on the Website.

(iii) Fraud

The Company shall actively report and prosecute actual and suspected credit/ debit/ cash card fraud. The Company may require further authorization from the User such as a telephone confirmation of the User's order and/or other information. The Company's decision to require further authorization is at the Company 's discretion. The Company reserves the right to cancel, delay, refuse to deliver, or recall from the carrier any order if fraud is suspected.

The Company captures certain information during the order process, including time, date, IP address, and other information that will be used to locate and identify individuals committing fraud. If any of the Company's order is suspected to be fraudulent, all records will be submitted with or without a subpoena to all law enforcement agencies and to the credit/ debit/ cash card company for fraud investigation. The Company will cooperate with authorities to prosecute offenders to the full extent of the law.

(iv) Order Acceptance Policy

The Company hereby informs the User that User's receipt of an electronic or other form of order confirmation does not signify the Company’s acceptance of the User's order, nor does it constitute confirmation of the Company 's offer to sell. The Company reserves the right at any time after receipt of the User's order to accept or decline the User's order for any reason. The Company further reserves the right any time after receipt of the User's order, without prior notice to the User, to supply less than the quantity, the User ordered of any item. The User's order will be deemed accepted by the Company upon shipment of the Products or performance of services that the User has ordered as indicated by the Company's servers. Title to the Products and all risk of loss passes to the User upon delivery to the common carrier. The Company may require additional verifications or information before accepting any order.

(v) Right To Refuse Or Cancel Order For Mispriced Products Or Services

The Company shall have the right to refuse or cancel any orders placed for Products and/or services listed at an incorrect price, rebate or refund, or containing any other incorrect information or typographical errors. The Company shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and the User's credit/ debit/ cash card charged. If the User's credit/ debit/ cash card has already been charged for the purchase and User's order is cancelled, the Company shall immediately issue a credit to the User's credit/ debit/ cash card account in the amount of the charge.

(vi) Modifications to Prices or Billing Terms

The Company reserves the right, at any time, to change its prices and billing methods for Products or services sold, effective immediately upon posting on the Website or by e-mail delivery to the User. The User hereby acknowledges and understands that the Company is only facilitating the sale of other retailers/alliance partners merchandise and the prices and/ or billing methods for Products and/ or services or the delivery policies may be changed by the retailers/alliance partners or the carriers anytime with or without prior notice. On being informed about the change in the prices and/ or billing methods for the Products and/ or services or the delivery policies, the Company may require 24-48 hours to replace or alter the changed price or and/ or billing methods and/ or the delivery policies on the Website.

In the event if the User purchases any Products and/ or services on the Website for which the prices or the delivery policies are changed by the retailers/alliance partners or carriers but the revised prices are not updated on the Website at the time of purchase, the Company shall have the right to send an email or SMS to the User, informing the User about the change in the prices and/ or billing methods and/ or delivery policies for the Products or services already sold and cancellation of the transaction and request the User to confirm the purchase of the Products and/ or services at the revised price and/ or billing methods for the Products and/ or services or the delivery policies. On receipt of such an email or SMS, the User can either confirm the transaction on revised terms or cancel the transaction.

(vii) Price Comparisons, "List Price" and "You Save"

Price comparisons may be made throughout the Wesbite to indicate the relative savings amounts of the Company's pricing. "LIST PRICE" is the suggested retail price provided to the Company by the Company's suppliers. The Company makes no representation that a substantial number of these Products have been sold or offered for sale at the list price. Actual retail prices in the User's area may be substantially different. As the Company sell merchandise belonging to various retailers/ alliance partners over the internet on an international basis, it is not possible to know if the merchandise is sold at list price in any particular location or at any particular time. "WHAT YOU SAVE" reflects the difference between the Company's price and the supplier provided list price shown on the Website. Because the list price may be different than the actual retail prices in the User's area, the User may not actually realize a savings of this amount and may want to make an exact comparison by checking the prices of other internet or local retailers prior to making a purchase.

(viii) Delivery

The Company shall deliver the Products in accordance with the Shipping and Customs Policy set out on the Website. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

8. No Refund Policy

If a cancellation is done by the User after registration, no refund will be made to the User accept in case if the Products are not merchantable quality and/or has some manufacturing defects. Further, the aforesaid condition will change from Product to Product and shall be in accordance with the warranties and/or disclosures made on the Products. The consideration paid by a User towards the Products are non-refundable and non-transferable except as provided herein.

9. Force Majeure

The Company shall not be liable for any failure and/or delay on its part in performing any of its obligation under this Agreement and/or for any loss, damage, costs, charges and expenses incurred and/or suffered by the User by reason thereof if such failure and/or delay shall be result of or arising out of Force Majeure Event set out herein.

Explanation: "Force Majeure Event" means any event due to any cause beyond the reasonable control of the Company, including, without limitation, unavailability of any communication system, sabotage, fire, flood, earthquake ,explosion, acts of God, civil commotion, strikes, lockout, and/or industrial action of any kind, breakdown of transportation facilities, riots, insurrection, terrorist attack, hostilities whether war be declared or not, acts of government, governmental orders or restrictions breakdown and/or irregularities in networks, bugs, viruses, breakdown of software, hacking of the Website and/or contents provided for availing the Products under the Website.

10. Warranty Disclaimer

The User acknowledges that the Company has no control over and no duty to take any action regarding which the User gains access to the Website and/or its content and/or the Products ; what effect the Website and/or its content and/or the Products may have on the User and/or any third party; how the User may interpret or use the Website and/or its content and/or the Products ; what actions the User may take as a result of having been exposed to the Website and/or its content and/or the Products . The User releases the Company from all liability for the User having accessed the Website and/or its content and/or the Products.

The Company provides access to the Website on an 'as is' and 'as available' basis. Neither does the Company nor do third parties related to the Company, provide any warranty or guarantee, express or implied, as to the accuracy, fitness, merchantability, availability, quality, performance, completeness or suitability of the Website and/or its content and/or the Products , for any specific purpose. The User acknowledges that the Website and/or its content and/or Products may contain inaccuracies or errors and the Company expressly excludes liability for any such inaccuracies or errors to the fullest extent permitted by law.

Although the Company has taken adequate safeguards, the Company makes no guarantee of confidentiality and/or privacy of any User communication or information transmitted on the Website and/or for the Products and/or on any web-site linked to the Website. The User's uses this Website and/or the Products and/or on any web-site linked to the Website at his/her/its own risk in accordance with our Privacy Policy.

The Website and/or its content and/or the Products may contain views, opinions and recommendations of Users of the Website and/or the Products, advertisers, third party information providers and organizations. The Website does not warrant, represent and/or endorse the correctness, authenticity, accuracy, completeness, reliability or validity of any such information displayed, uploaded, distributed, posted, emailed, transmitted or otherwise contributed through the Website by anybody other than the Company. The Company assumes no responsibility to keep the content current, complete, up-to-date, valid, or accurate. The Company shall not be responsible in any manner whatsoever for any errors and omissions in the materials and/or content even if such errors or omissions are due to negligence. The User acknowledges that any reliance upon any such view, opinion, advice, recommendation or information shall be at the User's sole risk.

The Company does not warrant the accuracy, reliability, credibility or completeness of the Website and/or its content and/or its Products.

The Company makes no warranty that its Website and/or its content are appropriate or available for use in other locations. Those who access the Website and/or its content from territories other than USA shall do so at their own risk and hereby unconditionally represent and undertake that they are responsible for full compliance with their local laws and the applicable US laws.

The Company shall not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect the User’s device, programs, data or other proprietary material due to use of the Website.

The User shall be solely responsible to maintain the confidentiality and security of his/her account, User Id, Password, login credentials and the Company shall not be responsible for any losses arising out of the unauthorized use of the User’s account as a result of the User not following the terms and conditions stated herein.

The Company shall be under no liability whatsoever in respect of any loss, damage, claim or fraud suffered directly or indirectly by the User as a result of the User viewing, accessing, visiting and/ or otherwise using the Website.

The User expressly understands and agrees that the Company, its shareholders, associate companies, directors, employees, representatives, agents and partners, shall not be liable to the User for any direct, indirect, incidental, special, consequential, punitive or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses resulting from: (a) the User’s use or inability to use the Website; (b) any changes made to the Website; (c) temporary or permanent cessation of the Website, the Products , the Company’s business or any part thereof; (d) any unauthorized access to or alteration of the User transmissions or data, if any; (e) statements or conduct of any third party on the Website; (f) any fraud, security breach, misconduct or negligence by any third parties.

The Company does not warrant that access and use of its Website and/or its content and/or the Products will be uninterrupted, timely, secure and error-free since the same could be affected by overload/breakdown of receiving network, servers or applications; system failures; and frauds out of the Company’s control.

The User expressly agrees and understands that the Services, materials, consultations, content and information offered on the Website is not a substitute for professional advice and the Company disclaims all liability for any claims arising thereto.

The Company is not responsible for the availability or content of any third party material you access through the Website. The Company does not endorse and is not responsible or liable for any content, advertising, Products or information of or relating to a third party (including payment for and delivery of such Products. The Company shall not be responsible for any damage, loss or offence caused by or, in connection with, any content, material, advertising, Products, services or information of any third party that may be available on the Website. Any terms, conditions, warranties or representations associated with such dealings, are solely between the User and the relevant provider of the product or service and the User agrees to indemnify the Company for any claims arising thereto.

The Company does not endorse in anyway any advertisers/contents of advertisers on its Website. The User shall verify the veracity of all information on his/her own before undertaking reliance and acting thereupon. The Company shall not be responsible and/or liable for any claims, actions losses and/or consequential damages arising on account of the User relying on the contents of the advertisement. Advertisement/advice (if any) received via the Website should not be relied upon for personal, legal and/or financial decisions and the User should consult an appropriate professional for specific advice tailored to your situation.

The Company may use a third-party as a payment gateway. By subscribing to the Company’s Services, the User expressly authorizes a third-party payment gateway to charge the User’s credit card/debit card. The Company disclaims any and all liability accruing to the User as a result of any fraud, misuse and/or duplicate transactions arising thereto.

The Company neither warrants nor represents that use of the Products and/or services by the User will not infringe the rights of third parties not owned by or affiliated with the Company.

There may be delay in provision of Products and/or services due to factors beyond the reasonable control of the Company and therefore the Company shall not be held responsible and liable for any delay and/or failure in performance of Services by the Company due to such factors. The Website may be subject to changes and/or improvements periodically. During the process of up-gradation, repair, maintenance and/or improvements, contents/systems/programs/software may be suspended for any use. The Company shall not be liable for any inconvenience, loss, damage, cost, expenses which may be incurred by the User due to unavailability of the Website for any use. The Company does not warrant that the software will work on all networks and/or will be available in all geographical areas.

XI. Personal, Non-Commercial & Non assignable Use

By registering on the Website the User confirms that use of the Website shall be for his/her personal purpose and not for any commercial purpose. The User confirms that the User's right to access, use, deal with or transact at the Website cannot be assigned to any other person and custody of the User Id and Password to access, deal with or transact at the Website shall be sole responsibility of the User and the User shall be responsible and liable for any misuse of the User Id and Password assigned to the User by the Company. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify the Website of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. The Website cannot and will not be liable for any loss or damage arising from your failure to comply with this Agreement.

XII. Links to other websites

The Website may contain hyperlinks to websites operated by persons other than the Company (hereinafter referred to as the "Web Links"). Such Web Links are provided for the User’s reference and convenience only and they do not constitute as any recommendation and/or advice and should not be relied upon in making and/or refraining from making any decision. The Company reserves its right to remove any such Web Links anytime without any prior notice. The Company is not under obligation to review the contents of Web Links and therefore does not control the contents of those Web Links. The User leaves the Website by clicking on Web Links and goes to respective internet websites and use of those Web Links shall be regulated by terms provided on respective websites. The Company is neither acting as publisher of contents of those Web Links nor endorser of any representation published on those Web Links. The User confirms that any access of Web Links by the User shall be entirely at the User’s own risk.

XIII. Product Description & Pricing

The Company shall endeavour to the extent possible to be as accurate while providing Products descriptions and pricings. However, the Company does not warrant that descriptions and/or other content and/or prices related to the Products and/or other information and content contained in this Website is accurate, complete, reliable, current and error-free.

The Company shall be entitled to send and the User gives his/her consent to receive, information/ offers/ promotional mails and messages pertaining to the Products offered by the Company/the associate companies from time to time. Certain Products or services may be available exclusively online through the Website. These Products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colours and images of our Products that appear at the actual store. We cannot guarantee that your computer monitor's display of any colour will be accurate. We reserve the right, but are not obligated, to limit the sales of our Products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any Products or services that we offer. All descriptions of the Products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any Products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Products or services will be corrected.

XIV. Indemnity

Without Prejudice to the rights of the Company at law and/or in equity and/or under this Agreement, the User agrees and undertakes to indemnify and hold the Company, its shareholders, associate companies, directors, employees, representatives, agents and partners, harmless, to the fullest extent, from and against any and all claims, damages, obligations, losses, liabilities, judgments, settlements, costs and expenses (including reasonable attorneys’ fees and costs) arising from or relating to: (i) the User’s access, use or misuse of the Website; and/or (ii) the User’s breach or alleged breach of this Agreement; and/or (iii) any violation by the User of any applicable laws; and/or (iv) any violation by the User of the Company’s rights and/or the rights of third parties, including without limitation, infringement of copyright, trademark, service mark, patent, trade secret, privacy or other intellectual property or proprietary right or misappropriation of any property.

XV. Termination

(i)The Company may, at any time, terminate or suspend any and all the Products or services and/or access to the Website immediately, without prior notice and/or liability. The Products or services and/or access to the Website may also be terminated or suspended if:

  • (a) The User breaches any of the terms or conditions of this Agreement and/or other incorporated agreements and/or guidelines.
  • (b) Requests by law enforcement and/or other government agencies.
  • (c) Discontinuance and/or material modification to the Website and/or Service (or any part thereof).
  • (d) Unexpected technical and/or security issues and/or problems.
  • (e) Engagement by the User in fraudulent and/or illegal activities.
  • (f) Non - payment of consideration owed by the User in connection with the use of Website and/or Services.

(ii) Termination of the User account includes:

  • (a) Removal of access to all offerings within the Products.
  • (b) Deletion of the User Id and Password and all related information, files and content associated with or inside the User account (or any part thereof).
  • (c) Barring of further use of the Website and/or Products and/or service.

Further, the User agrees that all terminations for cause shall be made in Company's sole discretion and that Company shall not be liable to the User or any third party for any termination of the User account, any associated email address, or access to the Products. Any consideration paid hereunder are non-refundable. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions and warranty disclaimers.

XVI. Entire Agreement

The failure of us to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.

This Agreement and any policies or operating rules posted by us on this Website or in respect to the Products and/or services constitutes the entire agreement and understanding between you and us and governs your use of the Website and/or the Products, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Agreement).

XVII. Governing Law And Arbitration

This Agreement shall be governed by, construed interpreted, and enforced in accordance with the laws of United States of America. Except for injunctive reliefs, specific performance and damages any other disputes arising in respect hereto shall be subject to exclusive jurisdiction of the Courts of United States of America.

The Website is designed for and targeted to customers across the world and the disclaimers, terms and conditions of use of the Website are governed by and operated in accordance with the laws of United States of America, without giving effect to any principles of conflicts of laws. The Company makes no representation that the Website is operated in accordance with the laws of other countries. If the User is located outside United States of America and access or use the Website and services, the User does so at his/ her own risk, and is responsible for compliance with any applicable local, national or international laws.

This Website may be accessed from countries other than United States of America. This Website may contain Products or references to products from worldwide. Any such references do not imply that such Products will be made available to you at the place of choice. If the Website is accessed outside United States of America, the User shall ensure the compliance with all applicable laws and regulations governing the use of the Website in the country of the User.

Please be aware that User's initiative of accessing the Website and/or services is subject to laws of United States of America.

XVIII. General Provisions

(i) No Partnership: None of the provisions of this Agreement shall be deemed to constitute a partnership or agency between you and the Company and you shall have no authority to bind the Company in any manner whatsoever.

(ii) Electronic communication: The User consents and gives his/her consent to receive communications from the Company electronically/through electronic records. The Company will communicate with the User by e-mail and/or by posting notices on this Website. The User agrees that all agreements, notices, disclosures and other communications that the Company provides to the User electronically satisfy all legal requirement of adequate service of notice/electronic record. This document is an electronic record in terms of Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical and/or digital signatures.

(iii) Assignment: The Company can assign its rights and/or obligations provided herein or arising out of this Agreement to any person. The User cannot assign its rights and remedies and/or transfer its obligations under this Agreement without prior written consent of the Company.

(iv) Severability: Should any provision of this Agreement be determined to be unenforceable and/or invalid, or any transaction contemplated hereby determined to be unlawful by any court of law, or competent government body for any reason, all other provisions shall continue (except if this Agreement stands terminated) in full force and effect.

(v) Queries: Any queries in respect to the Products and/or services and/or Website should be sent at -

Webmaster

Corporate Address + Mailing Address
Happy Birds LLC dba IMBesharam.com
3101 Cobb Pkwy Atlanta GA 30339 USA
Tel: +18669227444  Email: info@imbesharam.com
-
If anybody does not agree with the Terms and Conditions as provided in this Agreement in entirety his sole and exclusive remedy is to discontinue using any of the Products and/or services being offered on the Website.

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