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How may I help You?


Order Related Questions

Is it safe/ok to shop from
Can I pick up my order instead of home delivery?
What payment options are available on
Do you offer any discounts ?
Why should I shop from
How will I know my privacy is always maintained?
Why are the prices higher than other US sites?
Can I order via COD (cash on delivery) ?
Can I pickup the order instead of you delivering it?
What is this site about?
Is it legal to shop for sex toys on
How will I know if my order is placed successfully?
Can I modify/cancel the order after it is placed?
Why was my order canceled?
What is your cancellation Policy?
I can't see my recent order in my order history?
How do I check the status of my order / track my order?
Are your products animal tested / alcohol free?
How do I know that my product is authentic/original ?
Why did I receive a partial Order?

Shipping & Customs Related Questions

What is your Reshipping Policy?
What is the FREE Shipping Promotion ?
Will my order arrive in a discreet & private manner?
Will I have to worry about Customs Dept knowing my info?
What is your Shipping Policy?
What does 'Custom Logistics for India' mean?
How Long will it take to receive the order?
What are the shipping charges?
Can i change my Delivery address after the order is placed?
Can I ship it to a country outside India?
How do I know if my area is serviceable or not?
Can I upgrade shipping choice to Super/Lightening Express?
Who will deliver my order? How?
Is the packaging discreet?
Does my order need to be signed for?
Will I be charged twice for shipping even its going to same address?
Can my order be shipped urgent?
Can I PICK UP my order from the courier office in my area?
What happens if I am not home to SIGN for my delivery?
I received my order much later than the expected date ?
What are your delivery hours? What time can I expect my order?
Will I be charged customs and import charges?

Payment Related Questions

What to do If my Debit/Credit Card does not go through?
Will my Debit/Credit Card be safe/secure on this site?
Why am I not able to use my debit/credit card on your site?
What are the available payment options?
Do you price match?
What currency can i use on the website?
Why has my payment been declined / an error with my payment?
If I do not have a Credit / Debit card, how do I buy your products ?
How secure is my transaction?
I realized that I used the wrong card, can I change my CC Info?
It seems like I have been charged TWICE. Please fix this.
I have lost my store credit / giftcard ?
Will the name 'BESHARAM' reflect on my bank/card statement?
Is COD (Cash on Delivery) available?

Returns & Exchange Related Questions

What's your Return Policy/Exchange Policy?
What Can I Return/Exchange?
How do I Return/Exchange products?
How to speed up Returns process ?
Can I return products I am not fully satisfied with?
How long will the entire returns process take?
Do I get charged for returning products?
How will I be refunded for the return?
Do you provide a pick up from home/work for returns?
How long will it take for the refund to be recieved ?
I was supposed to receive my refund by now but I haven't ?
I received a damaged product / wrong item, What to do?
Do you allow exchanges?
I have been refunded for my items but not my delivery charge?
I have been refunded the incorrect amount ?
Why cant I return If I opened the package?
Do you have any exchange / money back guarantee or period?
I have been refunded when i requested an exchange ?

General Questions

Are there any side effects in using the products?
Is Sunny Leone available?
How do I make extra cash to shop on
How do I shop at your online store?
How do i view my cart?
Can I add a gift message?
Do I need to register for an account to shop online?
Do you have a retail shop/location ?
How do I log into my account?
I've forgotten my login details / password
How do I signup for the VIP List / Newsletter?
How do I unsubscribe from the VIP List / Newsletter?
Is VAT included for a non Indian customer?
How do i apply my promotional code/redeem a coupon?
Will my family/neighbors know whats inside the package?
I forgot to add a promotional code to my order?
My promotion code/gift card doesn’t work?
If an item is out of stock online, how do I order it?
How do we keep / get updates of the latest products?
Will you guys have a Mobile site soon?
How old do I have to be to shop here?
As your existing customer do I get better discounts / offers?
What language options do you offer currently?
What warranty is available on the products in your store?


Imbesharam - the most secure and safe site in India

POSTED ON 14 Oct BY Shahir <>

This a dream-fulfilling site

POSTED ON 14 Oct BY Ram <>

Excellent site with good quality products at competitive rates. Discreet packing and delivery within reasonable time.

POSTED ON 14 Sep BY Preekshit <>


POSTED ON 09 Sep BY Abhishek <>

Really wonderful website, nowhere I can find the same things

POSTED ON 03 Aug BY Payal <pay****>

Awesome service ......would recommend to all my friends!

POSTED ON 20 Jul BY Vaibhav <vaibha******>

I enjoyed shopping with you

POSTED ON 15 Jul BY Aaron K <aaron****8**>

Product is really awesome and genuine

POSTED ON 11 Jun BY Raj <swar******>

My experience with was very good.



My experience with was very good.

POSTED ON 29 Oct BY Nikhil <>

Great customer service and chat support


Products offered were really good, If only I could buy one each of the products they offer, I surely will. Great customer service, chat support was really patient and helpful i think that was Mary i was with. Such a nice girl. Very good! READ MORE

Great customer service and chat support


Products offered were really good, If only I could buy one each of the products they offer, I surely will. Great customer service, chat support was really patient and helpful i think that was Mary i was with. Such a nice girl. Very good! READ MORE

Everything same as ordered

POSTED ON 25 Oct BY Tapan <>

I have received my product ,,everything same as ordered ,,i never thought i"ll get genuine service ,,thanks ,,everything written in your website 100 % trueI still cant believe ,,thanks ,, READ MORE

Excellent packing

POSTED ON 14 Oct BY Vysakh <>

Thanks. I received the package today. Excellent packing as before. The Item is as expected. And thanks for the free sun glass. :-) READ MORE


POSTED ON 10 Oct BY Tapan B. <>

EXCELLENT , GREAT , only one problem , it took me three days to find a genuine site , you BESHARAM people ,,and only THREE minutes to place my order .. lowest price and my personal choice ,, thanks ,, please make your site available first glancethanks and expect more orders from me ,I hope quality will be great READ MORE

Appreciate their speedy response and apt handling of the situation. Well done team!

POSTED ON 07 Oct BY Anon <>

Aside from the initial snafu with getting in touch with customer service and the defective product. They were prompt in providing store credit in lui of the defect. Appreciate their speedy response and apt handling of the situation. Well done team! READ MORE

Keep it up

POSTED ON 04 Oct BY David Davis <>

Hello, I just received my order and as mentioned,it arrived on time and without a scratch. One would love to order it again in the near future. Keep it up READ MORE

Perfect website for purchasing Toys in India

POSTED ON 23 Sep BY Manish <>

Just Loved shopping from this website... after a long search for Toys in India online... I came across this website and I appreciate the service and replies. I also appreciate the delivery was on and before time and properly packed. This is just perfect website for purchasing Toys in India... go ahead and purchase it.... READ MORE

Awesome site!

POSTED ON 09 Sep BY Preekshit <>

Awesome siteAwesome ratesAwesome packingAwesome product READ MORE

First class service

POSTED ON 06 Sep BY Raghva J. <rog*****>

First class service. Got my product very soon and without any problems. Thanks READ MORE

Great Site

POSTED ON 29 Aug BY Manoj K. <mk*****>

I wanted to take a moment to thank you for offering this great site. Very timely updates on the order & friendly customer support team (Julia/Sonia). In this day and age it’s difficult to find people who genuinely care about real customer service. * READ MORE

Completely positive experience!

POSTED ON 10 Aug BY Srinivas <srini****>

I recently purchased ten items from IMbesharam. This is feedback for that order. First off, I want to talk about the amazing UI of the site itself. I've been to other sites that have adult accessories, and I'm sure some of those sites are your direct competitors. But none of them comes close to your site, ether in terms of... READ MORE

Great Overall Shopping Experience!

POSTED ON 03 Aug BY Srinivas <srin*****>

I always love talking to anyone from here, and doing business with ImBesharam, because everyone is courteous and helpful, the site has a great UI, and it's just a great overall shopping experience. Five stars! READ MORE

Products are awesome, packaging is superfine..........


Jubin L. <jb*****> READ MORE


POSTED ON 18 Jul BY Harsh R. <harsh*****>

I just purchased "hustler pornstar pussy" that was pretty cool product. Awesome.. READ MORE

Excellent Services!

POSTED ON 15 Jul BY Viraj V. <vir*****>    

Excellent Services! This is my 2nd order and no complaints at all, fast delivery too as my package was delivered in 4 days! READ MORE

You guys have a great customer service team that helped me.

POSTED ON 08 Jul BY A. Khan <a*****>

Hi Team Besharam,Finally after two failed purchase's received a product that works. U guys have a great customer service team that helped me. Thanks for the help.Thanking you,   READ MORE

Overall the best service in India.

POSTED ON 28 Jun BY Anand S. <as***>

Hey I have received my parcel today and I am so happy the way it is packed and "hidden" . The product is value for the money. Overall the best service in India. Thank you so much. READ MORE

I got very good experience

POSTED ON 25 Jun BY Gourav <go*****>

I am very happy after used this product i really works and i got very good experience with this product ! READ MORE

I am highly impressed by the service

POSTED ON 11 Jun BY Kamya <kam*****>

Thank you for all the efforts that you have put, I am highly impressed by the service provided by you & your team. READ MORE

People now are more comfortable, confident and reassured, ordering these product from your portal.

POSTED ON 11 May BY Vikas S. <c****s*>

What I like about 'IMbesharam' is, it makes it easy to get the products you always desired to have but don't know where to get!, Majority of the people ,in India at least find it awkward to ask and buy these products. People now are more comfortable, confident and reassured, ordering these product from your portal. Sunny Leone your brand... READ MORE

Thank you team for your good effort.

POSTED ON 01 Apr BY Bida <are***20***>

Received my order today via delhivery... Thank you team for your good effort. Will surely do future business with you guys for much larger value. Stay positive and best wishes to all the staff (India+abroad). READ MORE

Always remain focused for customer satisfaction

POSTED ON 26 Dec BY Sachin G. <s*****>

Dear team, Thank you for your support throughout last one and half months. You always remain focused for customer satisfaction. I have received mail for the gift card. There is last query in my mind, is there any validity date for giftcard use. This is because I will be able to use it only in August 2016. Thanks once again.... READ MORE

Very Discreet and Carefully Packaging

POSTED ON 12 May BY Himanshu S**** <h****.b****>

Hello!! Thanks a lot!! You guys have done wonderful job.. I got the products in time.. Very discreet and carefully packaging.. I am totally happy with the products... Thank you so much for your great service.. All the best.. Keep working like this... READ MORE

"Your site is amazing.."

POSTED ON 12 Nov BY Jaya A**** <a****.j****>

Yaaay ! I finally received them. Thank you so much team. The quality of the product is too good. I loved it and I really appreciate how your team solved my problem quickly. I must say great work. Your site is amazing and I will for sure recommend it to others. I am totally satisfied with your service. ✌Thumbs Up.... READ MORE

Very Happy and Satisfied

POSTED ON 19 Sep BY Bishal (

Firstly,my order got delivered in my city on Sept 9 and I took its delivery on Sept 10.Thank you for delivering the product on time as promised.I have started using the product and am absolutely happy with its usage.Honestly,I am very happy and satisfied by the service of your team and I promise that in future,whenever either me or my... READ MORE

Keep Up The Good Work

POSTED ON 30 Aug BY Marwan (

Thank you for your efficiency in processing the order and for your prompt replies to my emails. I will certainly recommend to anyone who is looking for the products you sell. Many Thanks and please keep up the good work READ MORE

Really Satisfied

POSTED ON 12 Aug BY Madhur (

Thanks for your help. I got how to use my product and i use the product i really satisfied and fully enjoyed by the product the best product i had in life as i am first time use such kind of toys and im fully satisfied. READ MORE

Pleasant Experience

POSTED ON 24 Jul BY Nawab (

It is very good; I am satisfied. IT is very pleasant experience to deal with your support team. Thanks for support . Hope soon I will get back to you with payment proof. READ MORE

Excellent Support Team

POSTED ON 21 Jul BY Adel (

the support team was excellent, and most importantly replied quickly and provided an easier solution to my problem. Thank you for such great service. READ MORE

Satisfied with the Whole Process


I am satisfied and happy about the whole process, awaiting my delivery now hope that is also done seamlessly READ MORE

Loved The Products

POSTED ON 14 Jul BY Kshitij (

I loved the products. Used then immediately they arrived . However this time I was lil unhappy about the ' discreet' packing which was totally unlike the last two times. There box was kinda broken as if someone had attempted to open it in a rough way. There was no black wrapping to make it discreet. Other than this the products... READ MORE

Excellent Service


I received partial shipment of my order. I am very happy about the packing and discreetness. It fulfilled my expectation. In fact i was concerned about purchasing from you and now i got confident. I would like to buy more from your after completion of my very first order. I am Waiting for the pending 2 items and expect the same level of service. Thank... READ MORE

Thanks for the Support

POSTED ON 26 Jun BY Mohd. (

I would like to thank you once more for your support. It was very easy and fast for the support I have received. READ MORE

Good Site

POSTED ON 26 Jun BY Aufry (

It appears ur site is very good to customers. So far im yet to recieve my ordered product. I hope all goes well. READ MORE

Very Reliable

POSTED ON 26 Jun BY Madan (

Product was very good, delivered on time, and in good shape. My every query was answered quickly, with lot of attention and care. I thank the TEAM. personally feel that there is a very urgent need to update with More realistic looking Love dolls. Imbesharam is VERY RELIABLE. READ MORE

Great Service After the Sale

POSTED ON 06 Apr BY Pawan (

Thanks  a million for taking undue trouble in shipping the product again. I thank you again and looking forward to picking up some of that stuff that was more of a fantasy until your mall showed up. READ MORE

Excellent Speedy Service

POSTED ON 03 Apr BY Ayesha (

Excellent, speedy. READ MORE

Super Fast & Discreet Delivery

POSTED ON 20 Mar BY Manoj (

The best site to order 100% original sex toys with complete privacy! You get what you see! Super fast & discreet delivery. I got mine within 4 days of order! Amazing range of products! Big Thank-you to the whole team of IMbesharam!! Will definitely recommend this site to all my friends. Keep it "UP"!!  READ MORE

Excellent Service

POSTED ON 04 Mar BY Musthafa (

I am quite happy to give five star rating for my experience with Imbesharam. I got excellent service during pre-order by prompt clarification of my queries, i got offered with spacial discount and free item and moreover, the shipping was at lightning speed. It reached me well before my anticipated date of delivery with 100% discrete packing. I would recommend... READ MORE

Customer Support is Very Good

POSTED ON 28 Feb BY Prithwi (

If we talk about the support it was very good and hope will be the same in future. Only thing I would like to suggest is please keep an option for multiple suppliers so that you don't have to rely on a single supplier for out of stock products. Overall the customer service was good. Thanks, Prithwi READ MORE

Quality Website

POSTED ON 22 Feb BY Jayant (

I want to wholeheartedly appreciate your website for providing quality products to indian users at reasonable prices and having a wide assortment of products in ur selection. This is the only quality website for indian customer and im happy to purchase from imbesharam. Also i want to stress that delivery is lightning fast and very satisfactory since products come without... READ MORE

Best Prices

POSTED ON 18 Feb BY Joxxxa

I buy (Ns novelties love me caress) in sep 2013 from your website , it is good masturbator , i order another masturbator ( mood exciter ) today 15 FEb 2014 (saturday) , i will go to ICICI Bank on Monday 17 Feb to submit cash amount Direct in your ICICI bank account and send you cash deposit slip by... READ MORE

Excellent Service

POSTED ON 18 Feb BY Amit

I would like to thank you for the wonderful products and excellent service. It was a simple process to make the purchase but your team made it much more simpler and understood my requirements. Appreciate it. READ MORE

Definitely Buying Again


The package arrived well within the stipulated time specified and I was very happy at how neatly it had been done up. True to your promise! I would definitely be buying again from you!  READ MORE

Good Customer Service


Thanks very much for atteding to my request. Among online sellers, you guys are among the most cooperative ones. READ MORE