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Scenario 4: WRONG PRODUCT/DEAD ON ARRIVAL/DEFECT (Immediate)

Lastly, if you receive a product from us that is A.not what you ordered, B.dead on arrival C.has a manufacturing defect, please submit the return request immediately, or latest within 3 days of receipt of the package. Please accept our apologies for this inconvenience if this may happen to you. This should rarely be the case as we quality check them in our warehouse and sign off on each item before we ship them out to you.We will ensure the return process is expedited and you receive a suitable replacement in the shortest amount of time. Jump to 'How to Return' section to continue with the return process.

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