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DDP Mode - Deliver Duty Paid

If you choose to have us handle the customs duty payment and any import formalities, we can do that by engaging our in house exports team. They are most knowledgable about your country's import rules + paperwork requirements and they will prepare this in advance before shipping the order. When the order arrives in your country, this team will coordinate with the courier/shipping company, pay the duties on your behalf and facilitate expedited clearance and rapid delivery. 

We have experience shipping over 2000 orders a month internationally so this team is very experienced with handling the clearance proficiently. This service is called 'Customs Handling Services' which we provide for a fee of $25/order. The duty amount will also be collected upfront from you and paid on your behalf if you choose this service. You select this option when submitting your order and selecting the preferences in the shipping method page.

When you ship on DDP (Deliver Duty Paid) Mode, we handle and take care of the complete logistics cycle, so after you have made the purchase, you can relax while we go to work and make sure your order is packaged securely, shipped reliably, handled responsibly and delivered timely.

We recommend you use this option for orders over $100 and if they weigh over 4lbs/2kgs. We also recommend this for customers from South America, Africa, Eastern Europe, South East Asia and Middle East.


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